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so, like.
i just received an order from Dagon Productions and by mistake, they sent me two copies of an item i ordered, one booklet nested inside another. so of course, i emailed them as said wow, this is great, however, i didn't pay for it, and since the books by this author seem to tend to limited edition, i'll return it ASAP so you can put it back in stock.
the response i received seemed over-grateful, like this was an unusual response. from my perspective, i got something i didn't pay for. While i would happily keep it from a big company, from a small business, i figure stock is money and it's best to return it. heck, i'd hope for the same, were i a small business.
really.. i'm confused as to why this merits gratitude (beyond simple thanks)?
i just received an order from Dagon Productions and by mistake, they sent me two copies of an item i ordered, one booklet nested inside another. so of course, i emailed them as said wow, this is great, however, i didn't pay for it, and since the books by this author seem to tend to limited edition, i'll return it ASAP so you can put it back in stock.
the response i received seemed over-grateful, like this was an unusual response. from my perspective, i got something i didn't pay for. While i would happily keep it from a big company, from a small business, i figure stock is money and it's best to return it. heck, i'd hope for the same, were i a small business.
really.. i'm confused as to why this merits gratitude (beyond simple thanks)?
