arethinn: glowing green spiral (Default)
Can anyone think of a reason why explorer.exe would be spiking the CPU usage to like 30% when Task Manager is brought up (takes fully 10 seconds to materialize, too) and at other times using several percent (generally 3-5) to do simple screen-writing like the Start menu (about a second and a half)?

One of our desk computers is just slow as molasses in these ordinary sorts of functions, including starting up and shutting down. It's hardly the beefiest thing in the world (233 with 64 mb RAM? I think), but an identical one at the other desk station is doing fine running Win2K and acts at normal speeds, so it's not underpower that's the problem.

It doesn't appear to have any virii. I don't see lots of weird duplicate processes, or anything I don't recognize, going on in Processes in Task Manager. I've tried defragging and speedisking to no avail. I'm starting to wonder if there's something physically wrong somewhere, like having to correct HD or memory parity errors is taking up too much brain, or something.

While satisfying and possibly helpful, nuking and paving is not an option (we don't have access to all the software to install it again).

Any ideas?

Date: Apr. 19th, 2004 08:15 pm (UTC)From: [personal profile] lindsaybits
lindsaybits: (Default)
is it win2k or winXP? what you describe is something of a known issue with XP, it seems. i've been having similar problems, and i'm running a decently beefy system.

Date: Apr. 19th, 2004 09:02 pm (UTC)From: [identity profile] starlightforest.livejournal.com
Win2K.

Date: Apr. 20th, 2004 11:28 am (UTC)From: [identity profile] soundwave106.livejournal.com
Do a spyware scan. Spyware (usually, in fact) severely kills the computer speed, often for no reason you can see (s. Ad-aware (http://www.lavasoftusa.com/) is my favorite.

You can get an idea of open ports with a netstat. This will let you know if there's anything unusual going on with the network.

Defragging might help to get the swap all in one spot.

64MB / 233 is *severely* underpowered though for Win2K. I think that's your primary cause.

Date: Apr. 20th, 2004 12:17 pm (UTC)From: [identity profile] starlightforest.livejournal.com
64MB / 233 is *severely* underpowered though for Win2K. I think that's your primary cause.

No, because as I said, an identical computer next to it, running the same Win2K and library software, performs adequately. I mean, it's no speed demon, but there are no huge unexplained lags. When I press keys, I get the Start menu or the Task Manager or whatever immediately, not after 10 seconds.

Will check spyware but I really don't think so. This computer is not used for anything but the library checkout software, especially not for internet browsing.

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Arethinn

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